Privacy Policy

This Privacy Policy explains how SIBERIS LTD ("we", "us", or "our") collects, uses, discloses, and protects your personal data when you access our website at https://flatoo.co.uk/ (the "Service"). By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with an initial capital letter have meanings defined in this section, regardless of singular or plural usage.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique user profile created by you to access our Service.
• Affiliate means any entity that controls, is controlled by, or is under common control with our company, where "control" refers to the ownership of 50% or more of the shares, equity interests, or voting rights.
• Company (referred to as "we", "us", or "our" in this Policy) refers to SIBERIS LTD with its registered office at Unit A 82 James Carter Road, Mildenhall, United Kingdom IP28 7DE.
• Cookies are small data files placed on your computer or mobile device when you visit our website, used to record information such as your preferences and browsing activities.
• Country refers to the United Kingdom.
• Device means any internet-connected device such as a computer, smartphone, or tablet that can access our Service.
• Personal Data refers to any information that relates to an identified or identifiable natural person.
• Service refers to the website.
• Service Provider means any natural or legal person, including third-party companies, who processes data on behalf of the Company for purposes related to operating the Service.
• Usage Data refers to data collected automatically regarding your use of the Service, such as your IP address, browser type, pages visited, and other diagnostic information.
• Website refers to Flatoo, accessible from https://flatoo.co.uk/
• You means the individual using the Service or, in the case of a business or legal entity, the entity on whose behalf the individual is accessing the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When you use our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Email addresses
• Names
• Phone numbers
• Passwords
• Username

Usage Data

We automatically collect data regarding your use of the Service. This may include:

• Your device's IP address, browser type, and version
• The pages you visit on our website
• The date and time of your visit and the duration spent on pages
• Unique device identifiers
• Information your browser sends whenever you visit our service
• Other diagnostic data

Tracking Technologies and Cookies

We use cookies and similar tracking technologies (such as web beacons, tags, and scripts) to monitor your activity on our Service and to store certain information. These technologies help us to improve the functionality and performance of our website.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary/Essential Cookies: Required for accessing and using parts of our website, these also help authenticate users and secure accounts.
• Cookies Policy/Notice Acceptance Cookies: Remember your consent regarding the use of cookies.
• Functionality Cookies: Remember your preferences (e.g., login details, language) to provide a more personalized experience.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.

Google Analytics

We may share your information with Google Analytics to track and analyse the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing, Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. For more on the privacy practices of Google, please visit the Google Privacy & Terms page.

Microsoft Clarity

We may share your information with Microsoft Clarity to track and analyse how users interact with the Services. Clarity features we may use include session replays, heat-map reporting, scroll-tracking, and aggregated usage metrics. These tools record pseudonymised data such as clicks, mouse movements, page views, time spent, and basic device information (e.g., browser type, operating system, screen resolution). IP addresses are truncated or hashed by Microsoft before storage.

To opt out of being tracked by Microsoft Clarity across the Services, you can decline our optional cookies or activate the “Do Not Track” setting in your browser. For more information on Microsoft Clarity’s data practices and additional opt-out options, please visit the Microsoft Privacy Statement and the Clarity Terms of Use.

3. Use of Your Personal Data

SIBERIS LTD may use your Personal Data for several purposes, including:

• To Provide and Maintain Our Service: Ensuring our website is functional and secure, and monitoring its performance.
• To Manage Your Account: Handling your registration and ensuring proper account management.
• For the Performance of a Contract: Fulfilling obligations for any services or transactions you engage in on our website.
• To Contact You: Sending updates, security alerts, and other communications via email or other electronic means.
• For Marketing and Promotions: Providing you with news, special offers, or information about products and services similar to those you have already engaged with, unless you opt out.
• To Manage Your Requests: Addressing queries and managing service requests.
• For Business Transfers: In cases of mergers, acquisitions, or asset sales, your data may be included, with notice provided where appropriate.
• For Other Purposes: Analyzing usage trends, improving our website, and conducting other business-related activities.

Additionally, please note that we work with third-party analytics and marketing tools. This includes:

• Ad networks
• Payments providers
• Performance monitoring tools
• Social networks

These third parties may receive your data to help us deliver a better and more secure service.

4. Sharing Your Personal Data

We may share your Personal Data in the following instances:

• With Service Providers: To help us operate, maintain, and analyze our Service.
• For Business Transfers: In connection with mergers, acquisitions, or asset sales. We will provide notice before your data is transferred to a new owner.
• With Affiliates: So that our related companies can assist in providing the Service, ensuring they comply with this Privacy Policy.
• With Business Partners: For joint promotions, special offers, or specific services.
• With Other Users: When your information is shared in public areas of our website.
• With Your Consent: Any other circumstances where you have consented to share your Personal Data.
• To Third-Party Analytics and Marketing Tools: As noted above, your Personal Data may be shared with ad networks, payments providers, performance monitoring tools, and social networks to facilitate service delivery and marketing efforts.

5. Retention and Deletion of Your Personal Data

Retention Period: We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Legal Obligations: We will retain your data for the duration necessary to comply with applicable UK laws, resolve disputes, and enforce our legal agreements.

Deletion of Data: You have the right to request deletion of your Personal Data at any time. You may do so through your account settings or by contacting us at support@flatoo.co.uk. Please note that certain data might need to be retained due to legal or regulatory obligations.

6. Transfer of Your Personal Data

Your Personal Data may be processed at our operating offices and other locations where our Service providers operate. As our company is based in the United Kingdom, your data may be transferred to and stored in countries outside your home jurisdiction. We ensure that adequate safeguards—including standard contractual clauses or other measures—are in place to protect your Personal Data during such transfers.

7. Security of Your Personal Data

We implement reasonable technical and organizational measures to protect your Personal Data against unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect Personal Data from individuals under this age. If you believe a child has provided us with Personal Data, please contact us immediately at support@flatoo.co.uk and we will take steps to delete such information promptly.

9. Links to Other Websites

Our Service may contain links to external websites that are not operated by us. Once you click on a third-party link, you will be directed to that website. We have no control over those sites or their data practices, and we recommend reviewing the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised Policy on this page and update the "Last updated" date. If changes are significant, we may provide further notice via email or a prominent notice on our website. We encourage you to review this Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

By email: support@flatoo.co.uk